Professional Course in Salon & Spa Management

ISAS Beauty School

PROFESSIONAL COURSE IN SALON & SPA MANAGEMENT (2 MONTHS)

Content:

Before Launch Of the Salon

Business Plan

– Target market

– Business Target

– CapEx Allocation

– OpEx Allocation

– ROI

– Sq. Ft Area Requirementlan

Survey (Close to the Property)

– Performing the Survey and Analysing reports

Registrations

– Rent Agreements, Partnership Deed, Shop Act, IP/Name

Trade Mark Reg, Service Tax, VAT, Professional tax, TAN Number etc.

Project Plan

– WBS

– ADVT Plan

– Product Planning

– Treatment Menu Plan

– Procurement Plan (Tools, Equipment etc)

Execution

Interior Contract, Vastu Compliance, Monitoring Cost,

Time and Scope of the project. Monitor Payment Schedule

& Delivery with Interior Decorator and Other Vendors as per Plan.

Recruitment

Staff Planning, Recruitment

advt, Interview, Contract,

Training

Staff training (technical,

operational, Software)

Procurement

Tools, Products, Equipments,

Decorative, Stationary,

Electronics

(Laptops, printer etc etc),

Advertising

Pre-Launch Advertising

Launch

Launch Plan, Invitations, Launch

Events

After Launch Of the Salon

Operational Processes

– Customer Lifecycle (customer walk-in to

walk-out)

– Client Proling & feedbacks

– Billing Process

– Client Follow ups

– Procurement, Inventory & Stock Check

– Staff Roll Over

– Accounting & Payroll Process

– Spa Management & Responsibility Matrix

– Software & Reporting

– Menu Planning & Periodic Updates

– Facility Management Processes

– Existing Product Used & their effectiveness

 

Marketing & Promotions

Marketing & Sales Processes & Channels

Bundling Offers & Promotions & tracking

success / effectiveness

Marketing & Promotions

– New Staff Requirement

– Exit Processes

– Training Plans

– Technical Capabilities of Therapists

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